At Scentlore Perfume, we are committed to delivering your fragrances in a timely and efficient manner. Please review the details of our shipping policy below.
Processing Time:
- Orders are processed within 1-2 business days, excluding weekends and holidays.
- During peak seasons or sales, processing times may be slightly extended, but we aim to dispatch orders as quickly as possible.
Shipping Time:
- Domestic orders: Typically delivered within 3-7 business days after dispatch.
- International orders: Shipping times vary depending on the destination country, typically ranging from 10-15 business days. Delays may occur due to customs clearance processes.
Shipping Charges:
- Domestic shipping is free on all orders. A flat rate will apply for orders below this amount.
- International shipping costs are calculated at checkout based on the destination and weight of the package.
Tracking Information:
- Once your order has been dispatched, you will receive an email with your tracking information. You can use this to monitor your shipment in real-time.
Customs and Duties:
- For international orders, customs duties and taxes may be applied by your country’s customs office. Scentlore Perfume is not responsible for these additional charges. Please check with your local customs office for more details.
Order Issues:
- If your order is delayed or you experience any issues with shipping, please contact our customer service team and we will assist you in resolving the matter promptly.